DSA Contact Point
Single Point of Contact under Regulation (EU) 2022/2065 (Digital Services Act)
Who this page is for
This page provides the contact point required by the EU Digital Services Act (DSA), Regulation (EU) 2022/2065, which became applicable to all online services on 17 February 2024.
Use the channels below if you are:
- A user of this site (Art. 12 DSA)
- An authority of a Member State, the Commission, or the European Board for Digital Services (Art. 11 DSA)
- A trusted flagger acting under Art. 22 DSA
Contact details (Art. 11 + 12 DSA)
E-Mail: [email protected]
Languages / Sprachen: English, Deutsch
Response time: within two business days for routine matters; immediately for emergencies involving illegal content.
For postal correspondence, please use the address listed in our Impressum.
Reporting illegal content (Art. 16 DSA — Notice-and-Action)
If you believe content on this site violates EU or Member State law, please submit a notice that includes the following four elements (Art. 16(2) DSA):
- A sufficiently substantiated explanation of why you consider the content to be illegal, with reference to the specific law violated.
- A clear indication of the exact electronic location of that content — the precise URL(s), and where helpful additional information enabling identification of the content (article title, paragraph, screenshot).
- Your name and email address, unless your notice relates to content presumed to involve one of the offences referred to in Arts. 3 to 7 of Directive 2011/93/EU (child sexual abuse material), in which case the notice may be submitted anonymously.
- A statement confirming your good-faith belief that the information and allegations contained in the notice are accurate and complete.
Art. 16 DSA Notice. We will acknowledge receipt without undue delay and inform you of our decision and the right to appeal it.
What happens after a notice (Art. 16(4)–(6) DSA)
- We acknowledge receipt of the notice without undue delay.
- We review the content with diligence, non-arbitrary and objective manner.
- We take a decision: either remove/disable the content, restrict its visibility, or leave it in place.
- We notify the notifier of the decision and inform them of the redress mechanism (Art. 20 DSA internal complaint-handling system, or out-of-court dispute settlement under Art. 21 DSA).
- If the content is left in place, we provide a statement of reasons (Art. 17 DSA).
Internal complaint-handling system (Art. 20 DSA)
If you have submitted a notice under Art. 16 and disagree with our decision, or if you are an affected user whose content we have removed/restricted, you may lodge a complaint within six months. Send the complaint to [email protected] with the subject line Art. 20 DSA Complaint, referencing the original notice ID. We handle complaints free of charge.
Trusted flaggers (Art. 22 DSA)
Notices submitted by trusted flaggers as designated by Digital Services Coordinators under Art. 22 DSA will be processed and decided upon with priority and without undue delay.
Statement of reasons (Art. 17 DSA)
Whenever we restrict the visibility of, demonetise, or remove user-generated content based on the user’s terms or because we consider it illegal, we provide the affected user with a clear and specific statement of reasons via email (where the user has provided one), at the latest at the time the action takes effect.
Transparency reporting (Art. 15, 24 DSA)
As a small platform (below the VLOP threshold of 45 million monthly EU users), we are subject to lighter transparency obligations. We will publish an annual transparency report covering, at minimum: number of Art. 16 notices received, number of content removals or restrictions, and time-to-action statistics. The first report will cover the period 1 January – 31 December 2026 and will be published at /dsa-transparency-2026/ in Q1 2027.
Suspending abuse of our notice system (Art. 23 DSA)
We reserve the right to suspend, after issuing a prior warning, the processing of notices and complaints submitted through this Contact Point by individuals, entities, or complainants who frequently submit manifestly unfounded notices or complaints.
Last updated: 2026-06-01 · Page version 1.0